urbanXtracts Website Privacy Policy

1. Introduction

urbanXtracts Inc. ("urbanXtracts," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit urbanXtracts.com (the "Site") or use our services.

2. Scope of This Policy

This policy applies to all visitors, customers, and users of our Site and services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

3. Information We Collect

A. Personal Information
We collect personal information that you provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (processed through a third-party provider; we do not store credit card information)

B. Non-Personal Information
We may also collect:
- IP address
- Browser type
- Device information
- Cookies and tracking data

C. Automatically Collected Information
When you visit our Site, we may automatically collect information through cookies, web beacons, and tracking pixels. This data helps us analyze site traffic, personalize content, and improve user experience.

4. How We Use Your Information

We use the collected information to:
- Process transactions and fulfill orders
- Provide customer support
- Improve our Site and services
- Communicate promotions, updates, and offers (you can opt-out anytime)
- Ensure legal compliance

5. Sharing & Disclosure of Information

urbanXtracts **does not sell** personal data to third parties. However, we may share your information with:
- Service Providers: Payment processors, hosting providers, marketing partners, and analytics services.
- Legal Authorities: If required by law, to comply with legal obligations or respond to government requests.
- Business Transfers: If urbanXtracts is involved in a merger, acquisition, or asset sale, your data may be transferred.

6. Data Security & Retention

- We implement security measures such as encryption and secure servers to protect your data.
- We retain personal data only for as long as necessary to fulfill our business and legal obligations.

7. Your Rights

Depending on your location, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Request data portability

To exercise these rights, contact: info@urbanxtracts.com

8. Cookies & Tracking Technologies

- Cookies help us improve your browsing experience by remembering your preferences.
- You can disable cookies in your browser settings, but this may impact certain Site functionalities.

9. Children’s Privacy

- Our Site is not intended for users under 18.
- We do not knowingly collect data from children.

10. International Data Transfers

If you are accessing our Site from outside the U.S., be aware that your data may be transferred and processed in jurisdictions with different data protection laws.

11. Contact Information

For any questions or concerns, contact: info@urbanxtracts.com

Last Updated: March 2025